Tuesday 22 November 2016

1)   New Instructions for Helpdesk received on 07-07-2017: Queries related to GST functioning, sort them as below:-
a)      Level one queries: which can be solved by yourself .Example list is attached.
b)      Level two queries: Such type of queries may be technical or functional. Such L2 queries are to be segregated as below:-
Technical Queries: Give following details to dealers
i)                    GSTN Help desk on 0120-4888999
ii)                   GSTN e-mail ID helpdesk@gst.gov.in
Functional Queries:-  Give following link to dealers as well as officers for STATE LEVEL HELPDESK level 2 queries that can not be solved by local help desk.
i)                    https://goo.gl/forms/HdvYSiDJGXh7wHod2   This link can be used to raise functional queries by Departmental persons as well as Trade persons. This link can be shared with the trade.


)      For queries of  departmental personnel, they can directly communicate their issues to GSTN Helpdesk  no 012-44479900 which was dedicatedly form for state authorities  queries. If any query remains unsolved please communicate on following mail after compilation.                               
For Details of issue wise email ids refer Trade Circular 26T of 2017 in following images





A. Official twitter handle for IT related queries on GST. Tweets for educational purposes only and not applicable to any legal proceedings are available on following link
https://twitter.com/askgstech

State Level Technical queries to be addressed to mahagst.helpdesk@mahavat.gov.in

B. Official twitter handle of the GoI for queries on GST. Tweets for educational purposes only and not applicable to any legal proceedings are available on following link
https://twitter.com/askgst_goi?lang=en

State Level GST Law related queries can be addressed to gstquerytrade@mahavat.gov.in

C. For GST queries faced on www.gst.gov.in has to be reported on GST Help Desk Number 0124-4888999 or write to them on helpdesk@gst.gov.in . For further details on process, FAQs visit www.gst.gov.in 
D. From 01.07.2017, Users are requested to register their queries on following google form link after obtaining Query Number from 0253-2335171 (Call between Office Hours or Visit Helpdesk Staff @ Room No.209, Maharashtra Govt's GST Bhavan, Prashant Nagar, Pathardi Phata, Nashik 422010). Please quote your query number while filling up google form link


https://docs.google.com/forms/d/1gVxoLja7Z5qPPiFPgLUY8NTM6rZ7IB8LfG2XXB-w9NY/edit?usp=sharing


Welcome to Maharashtra State Tax Dept Nashik Helpdesk for GST / MVAT New Automation etc. 
mstdnashik.blogspot.in specially developed for Nashik Location Goods & Services Tax Office jurisdiction. Helpful for Nodal Officers as well as Dealers of Nashik Location to register their queries (Within the jurisdiction of State Tax only).

Tips for trouble-free compliance of e-Services.

1. Go through user guides, instructions, FAQs etc. displayed already on www.gst.gov.in (GST) and www.mahavat.gov.in (New Automation) before escalating query directly to your Nodal officer or this help desk.
2.    (In case of MVAT) If you are a registered dealer, forward your query to your Nodal Officer email id first for further necessary action and give a copy to us for information on mstdnashik@gmail.com (Nodal Officer's email id are also available in this blog at point no.11)
3. (In case of MVAT) Details of Nodal Officers  are available in                  Case Allocation Chart in What's New Section on http://www.mahavat.gov.in/Mahavat/HomeController?value=/MyFold/WHATS%20NEW/whatsnew_new.html   For dealers registered from  25-05-2016 in SAP era, concerned registration authority is Nodal Officer.
4.    Dealer may also register their queries or complaint on centralized toll free helpline 1800-225-900 (New automation issues). Obtain complaint number on toll free helpline. Please quote your complaint number in the below mentioned Google Form. 
5A.    Link1_Google Form link for your helpdesk query  is given below https://docs.google.com/forms/d/1gVxoLja7Z5qPPiFPgLUY8NTM6rZ7IB8LfG2XXB-w9NY/edit?usp=sharing

5B. Link2_For return queries only : Specialised Google Form link directly to State Return Helpdesk is given below (Complaint number obtained from Toll free helpline 1800-225-900 is mandatory:
https://docs.google.com/forms/d/e/1FAIpQLSfkoZ0daTJv1XkMJFeC01nUFVK9IiAzndXV5kXvgul9ugpBaA/viewform?c=0&w=1

6.    Please upload your query on above google form on given link. Only technical or genuine queries which do not have solution in help desk material (i.e. user manuals, instructions, FAQs etc) displayed on Departmental website will be entertained or forwarded further to Centralised Help desk or Technical Support Team at Headquarters. Thus mstdnashik@gmail.com will forward such queries to helpdesksupport@mahavat.gov.in in consolidated google sheet formats as generated through eligible google form uploads. 
7. For password reset queries
    A) Dealers registered from 25th May 2016 onwards may contact on 022-23760646 or mail from their registered mail id to resetpassword@mahavat.gov.in for resetting password"." Please provide PAN, e-mail id & mobile number given at the time of Registration to reset your Password ". 
   B) Dealers registered prior to 25th May 2016 have to physically apply to concerned nodal officer on letter head with copy of PAN. Your Nodal Officer will approach concerned Mahavikas authority by his official mahavat email (mahavatresetp@mahavat.gov.in) and your Nodal Officer will issue new reset password. 

8. Email ids of various issue wise helpdesks are also available on following link address of departmental website.     http://www.mahavat.gov.in/Mahavat/eHelpDesk.jsp

9. GST Enrolment
(A) Refer 35T of 2016 on Mahavat website for provisional login id and password on GST portal. For further details refer 12T of 2017 on following link http://www.mahavat.gov.in/Mahavat/MyFold/KNOWLEDGE%20CENTER/TRADE%20CIRCULARS/DateWise/KNOW_TRADEC_DW_MVAT/KNOW_TRADEC_DW_MVAT_04_25_17_5_41_11PM.pdf

(B) For GST enrolment queries faced on www.gst.gov.in has to be reported on GST Help Desk Number 0124-4688999 or write to them on helpdesk@gst.gov.in . For further details on process, FAQs visit www.gst.gov.in 


To get the draft HSN codes for Commodities as per VAT schedules for GST enrolment please check following link

https://www.tinxsys.com/TinxsysInternetWeb/DraftHSNCodingforCommodities.pdf
You can also check HSN code list on
https://www.gst.gov.in/documents/HSN.pdf


(C) GST Enrolment webinar power point presentation regarding technical difficulties available on following link



10.    In case of difficulties to upload queries on google form link, contact us on 0253-2335171 or mstdnashik@gmail.com


10A. Nashik District applicants mention correct pin code in all types of online applicationsKnow your locality pin code by clicking on following link http://cept.gov.in/indiapostinformation/PLBPSD/placesearch.aspx

        Please note mentioning of incorrect pin code will allocate your application to incorrect location / nodal officer. This will cause hardship to both the applicant/s  and nodal officer/s. Please go through readily available pin code list for areas or localities of MSTD Nashik Location Office jurisdiction as below by downloading it in excel format https://drive.google.com/file/d/0BxpaAh4AiA4dWjBhR2lJeHY1STg/view?usp=sharing
    10B. To verify your billing unit details as per electricity bill please visit http://mahadiscom.in/compliance/juris.shtm
     Also electricity bill view facility available on https://wss.mahadiscom.in/wss/wss?uiActionName=getViewPayBill 10C. Refer List of Documents required for Registration etc in following New electronic forms 101,102,103 at page number 36 link http://www.mahavat.gov.in/Mahavat/MyFold/DOWNLOADS/NOTIFICATIONS/KNOW_NOTIFI_MVAT/KNOW_NOTIFI_MVAT_05_04_16_3_8_26PM.pdf

11. Please find email ids of your nodal officer (1 to 62) in below mentioned images. Know your Nodal Officer Desk for Tin holders registered before 25-05-2016 in Case Allocation Chart as displayed in What's New section of www.mahavat.gov.in . For Tin holders registered from 25-05-2016, registration authority as per RC acts as a Nodal Officer. Such lists of Tin holders alloted from 25-05-2016 is also available in What's New section of the Departmental website along with registration authority desks. 
    You can also get contact details of Nodal Desk Officers of Nashik Location at following link :
http://www.mahavat.gov.in/Mahavat/MyFold/Contact%20us%20pdf/Nashik%20office.pdf

Refer email id lists as in below mentioned images. 



12. Disclaimer : This blog is intended to facilitate and compile Helpdesk queries with regards to e-services of Nashik location only. You are requested to provide genuine credentials and authentic queries to fill up these google form fields. Not to be used legally for any loss or damage caused by any inadvertent mistakes. Not responsible for any direct or indirect loss or damages. This blog do not replace any official channels of communication of MSTD Nashik.


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